What should an insurance professional do if they encounter a conflict of interest?

Disclosing the conflict of interest to all relevant parties and resolving it transparently is crucial for maintaining trust and integrity in the professional relationship. Transparency is a key ethical principle in the insurance industry, as it helps to foster an environment of honesty and accountability. When an insurance professional encounters a conflict of interest, failing to disclose it could lead to distrust among clients, colleagues, and stakeholders, potentially damaging the professional's reputation and the integrity of the entire organization.

Addressing the conflict openly allows for the possibility of finding a resolution that is fair and acceptable to all involved parties. This approach not only adheres to ethical standards but also safeguards the interests of clients, as they have the right to be informed about circumstances that could affect the objectivity of advice provided. By prioritizing transparency and resolution, the insurance professional upholds their ethical responsibilities while contributing to a more ethical industry overall.